Insurance & Financial Information

Ohio ENT & Allergy Physicians is committed to providing each of our patients with the highest quality of health care. It is therefore important to us that you understand the costs associated with your care. By informing you of our expectations, we hope to alleviate any misunderstanding or disagreement concerning financial responsibility. Please do not hesitate to contact our business office with any questions or concerns.       

Insurance Claims and Payment

While our physicians are participating providers for many different insurance plans, the list on our website is not conclusive. Your insurance is a contract between you, your employer and the insurance company. Payment for your services is ultimately your responsibility. It is therefore important that you verify provider participation and benefits with your insurance company prior to your visit. If we are a contracted provider, we will file a claim on your behalf.

Payment is due at the time of service for any amounts known to be not covered or paid by your insurance plan. This includes all copayments, coinsurances and deductibles. Your insurance card must be presented for verification at each visit.

We accept cash, checks, Visa, MasterCard, Discover and American Express.

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Billing and collections

You should receive a statement unless the charges are pending with your insurance company. If a payment or denial is not received by your insurance company within 90 days from claim submission, the total amount due will become your responsibility. Any amount due remaining after your insurance has paid, denied or not responded, is expected to be paid in full (by you) after the receipt of your first statement unless other financial arrangements have been made with our Billing Office.

We realize that temporary financial problems may affect timely payment of your account. If such problems arise, we encourage you to contact our Business office at 614-273-2250 or 1-877-273-2250. We will do our best to accommodate your individual situation.

Self Pay and Cosmetic Procedures

If you do not have insurance or are having a procedure that is not covered by insurance, payment in full is expected on or before the date of service.

Surgical Services

Surgical services are not covered at 100% by most insurance plans. Once benefits have been applied, patients are frequently responsible for a deductible, coinsurance, and/or copayment. It is therefore required that prior to surgery, financial arrangements be made to cover any balance due after the insurance company pays its portion.

Responsible Party for Minors (under 18 years of age)

We assign all financial responsibility to the parent or guardian that accompanies the child to the visit and/or completes and signs the patient registration form. Any amounts due at the time of service are expected from the parent or guardian accompanying the minor. In the event that a divorce decree assigns distinct financial responsibility for medical bills to another individual, we still hold the registering parent or guardian responsible. We will provide you any necessary documentation.

*** Please note, a minor may not be seen unless accompanied by a parent or guardian unless a minor waiver has been completed and provided to the office and the individual accompanying the minor is an adult***

Insurance

If you have insurance please bring your insurance ID with you to every appointment. Any co-payment that your insurance requires you to pay will be collected during the check-in process. Ohio ENT & Allergy Physicians accepts most insurance plans but it is ultimately the patient’s responsibility to know their benefits and verify whether their plan covers the services provided by our physicians. Please contact your insurance company if you have questions about your network.  

Our billing department can be reached at 614-273-2250, Monday-Friday 8:00am to 4:30pm.